Last updated 24 August 2026
Email [email protected] with anything at all: a bug, a plant behaving oddly, a question about your subscription, or a feature you wish existed. A real person reads every message.
Subscriptions are handled by Apple, not by Ceke, so they are cancelled in your device settings: open Settings, tap your name at the top, then Subscriptions, choose Ceke and cancel. Your Premium features stay active until the end of the period you already paid for.
In the app, go to My Profile, then Account & Privacy, and choose to delete your account. This permanently removes your plants, tasks and care history, and it also revokes Ceke's Sign in with Apple access.
Deleting your account does not cancel a paid subscription, because Apple manages that separately. Cancel it using the steps above.
The free plan covers up to 5 plants with the full care schedule, reminders, care history, weather based care suggestions and caregiver sharing.
Ceke Premium adds an unlimited plant collection, AI plant identification, and the AI care chat.
Care links are valid only for the dates you chose when you created them, and they stop working once that period ends or once you revoke the link. You can check the dates, or create a fresh link, under Caregivers in the app.
Your helper does not need to install Ceke. The link opens in any web browser.
Identification works best with a clear, well lit photo of the leaves, taken close enough to fill most of the frame. If it still cannot tell, you can always add the plant by hand and set its care schedule yourself.
Our privacy policy explains what Ceke collects and why: ceke.app/privacy